Customer Information

You can order via the Internet, by telephone, by mail, e-mail or fax.

You can also come in person to make a purchase at our facilities.

 

PAYMENT OPTIONS

- Transfer to our bank account, stating your full name.

We ask that you submit a receipt via e-mail to avoid delays in delivery due to the communication between banks.

In all cases the goods are not delivered until the order has been paid.

If you make a purchase we must state the following information:

- For the bill will need your name, address, Tax or VAT if you are a business.

- Address where you want to receive the product in case it is different.

- Name and phone of contact person (preferably a mobile number as well).

 

DELIVERIES

Most of our products, due to its size and content are not considered as dangerous goods, although some chemicals require special measures in transport. In these cases, the website only allows you to select the ADR transport option to complete your order.

Link to pricelist

In case we can not meet the order, the customer will be informed of the causes.

Occasionally one of our products may be out of stock, that fact will be temporary and be informed of their availability on the web itself.

 

WARRANTY

RESINECO ensures the quality of the products it sells, but we can not with your behavior or your application that occur outside our control.

RESINECO provide the technical specifications and safety data of the products purchased.

 

RESINECO HEARS YOU

In RESINECO we are committed 100% to completely satisfy our customers. For that we have adequate staff to address any questions or concerns you may have during your visit to our website.

If you want more information or to clarify any questions, please send an e-mail.

info@resineco.com

All e-mails are checked daily. We try to answer your messages within 24 hours of receipt.

If you need to resolve any questions by phone, call our offices from 9:00 to 18pm, Monday to Friday.

In RESINECO are welcome your questions, concerns and comments about our website and company.

 

RESINECO Shop Team